GENERAL TERMS AND CONDITIONS EFFECTIVE AS OF 01 JANUARY 2025

APPLICABILITY OF AGREEMENTS
LEGALITY OF USE OF THE FACILITIES
ACCOUNT/REGISTRATION
TRUE IDENTITY AND ONE ACCOUNT
YOUR USE OF THE FACILITIES
COPYRIGHT AND TRADEMARKS
ELECTRONIC FACILITIES PROVIDER
BONUSES
WITHDRAWALS
INACTIVE ACCOUNT FEES AND ABANDONMENT OF ACCOUNTS
THIRD-PARTY CONTENT
DISCLOSURE OF ACCOUNT NAME / USER ID AND PASSWORD
FRAUDULENT ACTIVITIES, PROHIBITED TRANSACTIONS AND FAILED DEPOSITS
ERRORS
SECURITY REVIEW
FORFEITURE & ACCOUNT CLOSURE
TERMINATION & FACILITIES CLOSURE
COMPENSATION
SELF-EXCLUSION
LIMITATIONS AND EXCLUSIONS
NOTICES/COMPLAINTS/DISPUTES
DATA PROTECTION
GOVERNING LAW
ASSIGNMENT
ENTIRE AGREEMENT, MODIFICATION AND AMENDMENTS
SPORTS BETTING FACILITIES
GAMING FACILITIES

DA #12467145 v10

IMPORTANT - PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCEPTING THESE AGREEMENTS, THEN PRINT THESE TERMS AND CONDITIONS AND STORE THEM ALONG WITH ALL CONFIRMATION E-MAILS, SMS MESSAGES, ADDITIONAL TERMS, TRANSACTION DATA, GAME RULES AND PAYMENT METHODS RELEVANT TO YOUR USE OF THE PLATFORMS AND/OR FACILITIES. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE (AS SET OUT BELOW).

The Facilities available on sportingbet.bet.br and its applications are operated by Ventmear Brasil SA (CNPJ 52.868.380/0001-84, Avenida Dra. Ruth Cardoso, 9501 Andar 17 Sala 1746, Pinheiros, Sao Paulo, 05425-070, who we refer to in these Terms and Conditions as "Ventmear", "We", "Us" or "Our" as appropriate.

You accept to be bound by this contract by clicking on "Submit" or "I Agree" and/or by using the Facilities (as that term is hereinafter defined). After You (as that term is hereinafter defined) click on "Submit" or "I Agree" or when You use the Facilities, a legally binding agreement on these Terms and Conditions is concluded between, (a) You, the end user ("You") and (b) Us.

Licence Information

Ventmear is licenced and regulated by the Secretary of Prizes and Betting of the Ministry of Finance ("SPA/MF") under the following Brazilian laws.

We provide facilities at sportingbet.bet.br and through our mobile phone application (each individual site being a "Platform") on which You access Our betting, gaming and wagering facilities, including but not limited to the Sports Betting Facilities and the Gaming Facilities ("Facilities").

In the event that You have any complaints, claims or disputes with regard to any outcome regarding the Facilities or any other activity performed by Us, You should in the first instance contact Us in accordance with Section 22 below.

These Terms and Conditions together with the Privacy Policy, the Sports Betting Facilities Rules, the Sports Video Terms and Conditions, the Frequently Asked Questions, all additional game rules, the Disconnection and Cancellation Policy, Fees and Commission Policy (if applicable), the Third-Party Content Policy, and any other additional rules and terms published on the Platforms and notified to You by e-mail (and submitted to your acceptance) that specifically relate to and govern any particular event, game, software, promotion or tournament constitute a legally binding agreement between You and Us after your acceptance, according to the terms provided herein ("Agreements"). Upon notification of any change to the rules or terms of the Agreements to You by e-mail, You shall have the option to cease gaming and/or terminate Your Account in accordance with Section 17. You should read all of these documents carefully as each one forms part of the legally binding agreement between You and Us.

IF THESE AGREEMENTS ARE TRANSLATED INTO ANOTHER LANGUAGE, THE PORTUGUESE LANGUAGE VERSION WILL PREVAIL IN THE EVENT OF ANY CONFLICT BETWEEN THE TRANSLATION AND THE PORTUGUESE LANGUAGE VERSION.

Please note that these Terms and Conditions shall prevail in the event of any conflict between these Terms and Conditions and any of the game rules or other documents referred to in these Terms and Conditions.

If You have any questions about these Agreements, We would encourage You to contact our customer service channels or seek independent legal advice.

Your attention is drawn to Our Privacy Policy which describes how We deal with and protect Your personal information. By accepting these Terms and Conditions, You are also acknowledging and accepting the Privacy Policy.

1. APPLICABILITY OF AGREEMENTS

By acknowledging that You have read these Agreements when You register to join and/or by clicking on the "Submit" or "I Agree" button when You install any of the software relating to the Facilities provided via the Platform or when You register for Your Account, You agree to comply with these Agreements, and You acknowledge that Your failure to comply with these Agreements may result in disqualification, the closure of Your Account (hereafter as defined in Section 3 below), forfeiture of funds and/or legal action against You, as appropriate and as further specified in these Agreements. You acknowledge that if You accept these Agreements, We will start providing You with the benefit of the Facilities immediately after you have completed all "Know Your Client" requirements listed in these Terms and Conditions. You can terminate Your Account at any time in accordance with Section 17 below.

2. LEGALITY OF USE OF THE FACILITIES

2.1

You may only use the Facilities if You are 18 years of age or over and it is legal for You to do so under Brazilian law. You confirm that You are not accessing Our Facilities from any jurisdiction outside Brazil. You may use Your account only within the Brazilian territory, where Your Account was created. We reserve the right to ask for proof of age from You, and Your Account may be suspended until satisfactory proof of age is provided. You understand and accept that We are unable to provide You with any legal advice or assurances and that it is Your sole responsibility to ensure that at all times You comply with the laws that govern You and that You have the complete legal right to use the Facilities. You acknowledge that underage gambling is not acceptable and We may refer any attempts to do so to the appropriate agencies and/or local prosecution authorities. Any use of the Facilities is at Your sole option, discretion and risk. By using the Facilities, You acknowledge that You do not find the Facilities to be offensive, objectionable, unfair, or indecent in any way. Your Account may be terminated if you breach any terms of these Agreements in accordance with Section 17 below.

2.2

You may only use our Facilities if You declare that You do not fall under any of the circumstances outlined in Article 26 of Law No. 14,790, dated December 29, 2023. By signing and accepting Our Agreements, You declare that You are not:

Under 18 years of age;
An owner, administrator, director, person with significant influence, manager, or employee of Ventmear, Entain plc or any of its direct or indirect subsidiaries (the "Group");
A public agent with duties directly related to the regulation, control, and supervision of the activity within the federative entity in which you exercise your competencies;
A person who has or may have access to the computerized systems of fixed-odds betting lotteries;
A person who has or may have any influence on the outcome of a real event related to fixed- odds betting lotteries, including:

A person holding a position as a sports director, sports technician, coach, or member of a technical committee;
A referee of a sports modality, assistant referee of a sports modality, or equivalent, sports entrepreneur, agent or representative of athletes and coaches, technician or member of a technical committee;
A member of the administration or supervisory body of an entity organizing a competition or sports event; and
An athlete participating in competitions organized by entities that are part of the National Sports System.

A person diagnosed with gambling addiction by a qualified mental health professional; and
A person prohibited from betting by a specific administrative or judicial decision when formally notified.

(each an "Unauthorized or Prohibited Person"). Likewise, relatives of Unauthorized or Prohibited Persons listed in items (b), (d) and (e) are prohibited from registering with us or using any of the Services, directly or indirectly. For these purposes, the term “relative” includes spouses, partners, and relatives in direct and collateral lines up to the second degree. Direct line relatives include

children, grandchildren, parents, and grandparents, while collateral line relatives include siblings, uncles and aunts, and nephews and nieces.

2.3

If, upon completing Our identity verification steps, it is found that You have violated the eligibility rules for betting, either because You are underage or an Unauthorized or Prohibited Person, You will be prevented and prohibited from completing Your registration and playing on Our Platform.

If you were not an Unauthorized or Prohibited Person at the time of registration but later became one, and We detect this fact before You declare yourself prohibited, We will notify You and close Your Account. You will be banned from using Our Facilities.

Additionally, we reserve the right to void all transactions made while You were underage or prohibited from betting and to take any other applicable legal measures.

2.4

You will only be able to deposit funds and use the Facilities after We have successfully verified Your identity details. To complete the verification procedures You are required to provide:

a copy of an identification document (such as: National Identity Card; General Registry – RG; National Driver"s License - CNH; or Passport);
Your residential address as and when prompted during the registration process;
a selfie image of Yourself which will be compared against your identification document and for use in subsequent logins using biometrics; and
Your CPF number from Your identification

We reserve the right to request further documents from You in order to confirm any details You have provided Us with in accordance with Brazilian legal and regulatory obligations. If We cannot successfully verify Your identify in accordance with Our legal and regulatory requirements You will not be able to use our Facilities and any Account You have with Us will be closed.

2.5

We reserve the right to restrict access to any player"s Account from Brazil during Our verification checks and prevent the placement of any bets. During this period, and subject to Our legal and/or regulatory obligations, the affected player may only withdraw the remaining balances deposited in their account and any associated winnings (including bonus winnings, provided the relevant conditions have been met).

3. ACCOUNT/REGISTRATION

3.1

To use the Facilities, You will first need to register for an account with Us.

3.2

You can open an account with Us by choosing a unique account name or user ID (as applicable) and password and providing the documentation and information requested in the registration journey (an "Account"). The documentation and information requested is as required by Brazilian law and You will not be able to open an Account without providing this information. You shall ensure that the details provided at registration or thereafter are accurate and kept up to date. You may be able to change some (but not all, such as the Cadastro de Pessoa Física ("CPF") number) of the details You provide at registration by editing Your Account preferences or contacting Us. Please see Our Privacy Policy for further details. Alternatively, You can contact Us for further information.

3.3

The currency for Your Account shall be the Brazilian Real, and only such currency will be available ("Account Currency"). You will not be able to change Your Account Currency.

3.4

There are no set-up charges for opening Your Account. We are not a bank and funds are not insured by any government agency. All payments to and from Your Account must be paid in Brazilian Real and shall not bear interest. You shall ensure that all payments into Your Account are from a payment source or registered bank account for which You are the named account holder. The Registered Account is the deposit or prepaid payment account owned by You, maintained at a financial or payment institution authorized to operate by the Central Bank of Brazil, used as the source of financial contributions and as the destination for received prizes and financial withdrawals made by the players ("Registered Bank Account"). You may use up to three different Registered Bank Accounts on our Platform.

If you had an account with Sportingbet before 01 January 2025, by accepting these Terms and Conditions and successfully opening an Account with us, You agree to the transfer of all personal information and account balances held in accounts registered under Your name by ElectraWorks Limited to us, to be credited to Your Account.

3.5

To play Real-Money Games or place a bet, You will be required to pay "real money" funds into Your Account by PIX or any other method that we might later make available on the Platform. Such funds will be deposited into Your Account upon actual receipt of funds by Us . Minimum and maximum limits may be applied to the payments into Your Account, depending upon Your history with Us, the method of deposit, and other factors as determined solely by Us . Should any limit be imposed on Your Account, You will be informed through Our channels. For further details of current deposit and withdrawal options and fees, please see our Payments FAQs.

We do not accept deposits using:

cash;
payment slips;
checks;
virtual assets or other types of crypto assets;
payments or transfers from an account that has not been previously registered by the bettor;
payments or transfers from third parties;
credit cards or any other post-paid payment instruments; and
any other electronic transfer alternatives not provided for in Section 3.5.

3.6

To use certain Facilities, You may first need to download and install software as provided on the relevant Platform.

4. TRUE IDENTITY AND ONE ACCOUNT

4.1

The name on Your Account must match Your true and legal name and identity and the name on Your Account registration must match the name on Your identity document provided and also the Registered Bank Account. To verify Your identity, We reserve the right to request satisfactory proof of identity (including but not limited to copies of a valid National Identity Card; General Registry – RG; National Driver"s License – CNH; or Passport) If You do not provide these documents when We request them, You will be unable to register, or Your Account will be suspended or terminated. We may also retain the balance in your account until the documentation is provided and our verification process is satisfactorily completed. Additionally, You can only play after the registration and all our verifications and validations are completed satisfactorily.

4.2

You may not hold more than one (1) Account in connection with Your use of the Platforms. If You have more than one (1) Account or Accounts in different names, then You must contact Us immediately to have Your Accounts managed so that You only have one (1) Account. We reserve the right to close Your Account(s) if You open multiple Accounts. Multiple accounts are understood to mean: duplicate accounts; accounts linked to the same IP address and/or accounts accessed from the same computer; accounts that share personal information: such as debit or prepaid card or telephone number; or multiple accounts belonging to the same person. Should We have reasonable grounds to believe that multiple Accounts have been opened with the intention to defraud the company, We reserve the right to cancel any transaction related to said fraud attempt. If You have lost Your Account name / User ID or password, please contact Us for a replacement.

4.3

Your CPF number cannot be changed after registration, and transferring Your registration to another person is prohibited.

4.4

To access and register in our system, you must set up the following authentication methods:

Facial recognition with liveness
Alphanumeric password with special

The validity of your identity will be verified through the communication channels provided in your user registration, such as email, short message service (SMS), or messaging apps.

5. YOUR USE OF THE FACILITIES AND RESPONSIBLE GAMING

5.1

Our commitment is to ensure a safe, fair, and socially responsible gaming experience for all our users. Therefore, We may take any measures as we deem appropriate in order to create a fair and balanced game play environment.

5.2

Without prejudice to any of Your current and pending transactions involving Facilities, We reserve the right to suspend, modify, remove and/or add to any of the Facilities in Our sole discretion and to the extent permitted by law. We will not be liable for any such action.

5.3

We forbid the use of all unfair practices when using the Facilities. We do this to protect Our customers and the integrity of the Facilities.

If any customer is found to be participating in any form of collusion or other activities that We consider to constitute cheating as set out in section 14 below, his or her account may be permanently closed and any balance may be at risk of forfeiture or withholding as per Section 16 of these Terms and Conditions.

5.4

We forbid the posting of any prohibited Third-Party Content (as that term is hereinafter defined) on Our Platforms. Please read Our Third-Party Content Policy which is incorporated in these Agreements for further details.

5.5

We reserve the right to suspend Your use of certain of our Facilities, Platforms or any games on our Platforms from time to time where we have reason to suspect a breach of these Agreements by You or where we are no longer able to provide any element of the Facilities.

5.6

No communications or information published on the Facilities is intended to constitute legal or tax advice and we accept no liability for any reliance on such content.

5.7

Your use of the Facilities is for Your personal use only. You may not use the Facilities for any commercial purpose.

5.8

We take Responsible Gaming seriously. We regularly review our policies and tools to ensure their effectiveness and compliance with regulations. If (i) You have been diagnosed with a gaming disorder or (ii) You are undergoing treatment for a gaming disorder, You are not allowed to use our Facilities. If You feel You have lost or may lose control over Your gaming or gambling expenses or feel at risk of losing control, You must notify Us and stop playing immediately. Please also see the Responsible Gaming function available under the Service Close section of Your Account.

5.9

We may place restrictions on Your Account (which may include deposit restrictions) in order to comply with legal and regulatory obligations. These restrictions may affect Your use of Your Account and we shall not be responsible if any restrictions affect your ability to complete the requirements of any promotion and/or to release any bonus, benefits or prizes.

5.10

We reserve the right to suspend or close Your Account immediately should you abuse any of our staff or make (or threaten to make) any defamatory or false statement about any company within the Entain Group and/or any of its/their staff or officers or if you breach any confidentiality obligation owed by you to any company within the Entain Group.

5.11

We recognise that gambling can become a problem for some users. We provide users with the facility to exclude their Account and stop using our services or to use other responsible gambling tools that we offer on our Platform, such betting limits based on time elapsed, financial loss, total deposited amount, or number of bets, with the option to apply these limits on a daily, weekly, monthly, or other period basis. Some tools we offer can be applied across other accounts that we are able to identify as belonging to you across the Group. However, identifying your accounts relies upon the information registered being identical across such accounts. We cannot be held responsible if you have provided non-identical personal details across such accounts.

5.12

In accordance with applicable regulations, Our Platform will include and offer limits and other functions to prevent abuse, as well as guidance and alerts for self-monitoring regarding the risk of addiction and pathological gambling disorders. Please visit Our Responsible Gambling page for more information.

6. COPYRIGHT AND TRADEMARKS

The terms Entain, Sportingbet any other marks used by the Group are the trademarks, service marks and/or trade names of the Group or one of its subsidiaries or associated companies or its licensors. Further, all other material used by Group, including but not limited to the software, images, pictures, graphics, photographs, animations, videos, music, audio, text (and any intellectual property rights in and to any of the same) is owned by the Group or one of its subsidiaries or associated group companies and/or licensors and is protected by copyright and/or other intellectual property rights. You obtain no rights to such copyright material or trade or service marks and must not use them without the Group"s written permission.

7. ELECTRONIC FACILITIES PROVIDER

In order to use the Facilities, You will be required to send money to and may be required to receive money from Us. We may use third-party electronic payment processors and/or financial institutions authorised by the Central Bank of Brazil ("ESPs") to process such financial transactions. You irrevocably authorise Us, as necessary, to instruct such ESPs to handle Account deposits and withdrawals from Your Account and You irrevocably agree that We may give such instructions on Your behalf in accordance with Your requests as submitted using the relevant feature on Our Platforms. Use of any applicable ESPs will be subject to the terms and conditions of such ESP provided You have accepted these. In the event of conflict between these Agreements and the ESP"s terms and conditions, these Agreements shall prevail. The ESPs will not be responsible to You for the betting, gaming and wagering service We provide.

8. BONUSES

We may from time to time offer You complimentary or bonus amounts to be credited by Us into Your Account ("Bonus(es)"). Such Bonuses may only be used in relation to such Facilities as may be specified when the Bonus is offered to You. Acceptance of any Bonus shall be in accordance with additional Terms and Conditions We may make available to You in respect of each such Bonus offering and bonus release restrictions contained in the relevant offer. Offers may be used only ONCE unless otherwise specified. You are not entitled to withdraw any Bonus amounts and You may not remove any cash obtained via a Bonus from Your Account without first complying with the applicable terms including, without limitation, in respect of any qualifiers or restrictions. With regard to the Sports Betting Facilities, in addition to any further applicable terms, You may only withdraw any funds obtained via a Bonus from Your Account when You have met any wagering requirements communicated to you prior to accepting the Bonus.

9. WITHDRAWALS

9.1

Your account balance is the amount of real money paid into Your Account (by You or by Us), plus any winnings (including bonuses which have not met the applicable wagering restrictions) and/or minus any losses accrued from using the Facilities, less any rakes or entry or other fees, if applicable, and less any amounts previously withdrawn by You or amounts forfeited or reclaimed by Us due to any known or suspected fraud or due to deposits or other transactions rejected or cancelled by Your bank or any relevant third-party bank (whether as a result of insufficient funds, charge-backs or otherwise), any Inactive Account Fees (see Section 10 below) or any sums which are otherwise deductible or forfeited under these Agreements ("Account Balance").

9.2

Acceptance of a withdrawal request is subject to You having made and sufficiently wagered your entire real-money deposit or non-restricted bonus in Your Account, accrued winnings, any deposit method restrictions, bonus restrictions and/or Security Reviews (see Section 16 below), any other terms of these Agreements and successful completion of biometric identification as required by regulation. In the case of progressive jackpot wins we may need to verify the win with the game supplier. This verification process may delay any payments/withdrawals and may result in a fluctuation of the amount of the jackpot. We will endeavour to make any progressive jackpot amount won available to you for withdrawal within 72 hours provided all other due diligence and fraud checks required have been successfully completed. All amounts You withdraw are subject to the transaction limits and withdrawal methods that We notify You of before withdrawing. For further details of current deposit and withdrawal options and fees please see our Payments FAQs.

9.3

We may report and withhold any amount from Your winnings in order to comply with any applicable law. All taxes due in connection with any winnings awarded to You are Your sole liability. Account balances cannot be transferred, substituted or redeemed for any other prize. As We operate a "Closed Loop System" for withdrawals to protect both Us and our customers from card theft and fraud, occasionally your withdrawal may be split across multiple payment methods (including multiple Registered Bank Accounts registered with us) when system security rules require funds to be returned to the payment method(s) used to deposit. We reserve the right to process withdrawals back to the payment method(s) used to make your deposit, up to the total amount deposited, before other withdrawal options are enabled. The applicable payment method(s) is/are selected at our sole discretion.

9.4

We will do our best to ensure that Payments will be made within 120 minutes after Your request for a withdrawal, , although there may be delays due to any Security Review (see section 15 below) undertaken by Us, any additional checks requested and carried out by the bank You hold Your Registered Bank Account (without any action by Us),unavailability or connection failures of the ESPs or payment systems administered by the Central Bank of Brazil and card schemes, and save where We hold any such payments in accordance with these Agreements.

You will be refunded in case a real sports-themed event or the online gaming session does not occur.

Where You choose an Early Withdrawal (cash-out) for fixed-odds bets on real events (if available), Your bet will be settled when this option is selected and Payment will be made in accordance with this clause.

10. INACTIVE ACCOUNT AND ABANDONMENT OF ACCOUNTS

If You do not place any cash bets for 90 consecutive days, it will be considered inactive, and You will be notified by email. If Your Account remains inactive for more than 180 days, We can close it and transfer the remaining balance to your Registered Bank Account. We will not charge any fees for inactive accounts.

You can reactivate Your Account by logging in, depositing, or placing a cash bet.

We may need to verify your personal details again before You can make a deposit or withdrawal. When You log in to Your Account, You will receive a notification and instructions regarding this.

11. THIRD-PARTY CONTENT

11.1

Abusive or offensive language will not be tolerated on Our chat boards, or otherwise by You on the Platforms or with Group staff. In addition, You are not entitled to make untrue and/or malicious and/or damaging comments with regard to the Group"s operation in any media or forum.

11.2

In accordance with the terms of Our Third-Party Content policy, We may reject or delete any text, files, images, photos, video, sounds, or any other materials ("Third-Party Content") posted by You on the Platforms which in Our sole opinion breaches the terms of these Agreements and applicable regulation.

11.3

Any violation of this policy may result in removal of the Third-Party Content, a suspension of Your use of the Facilities and/or such other action as may be reasonably required by Us to ensure compliance.

12. DISCLOSURE OF ACCOUNT NAME / USER ID AND PASSWORD

12.1

The Account name / User ID and password selected when You apply for membership should not be disclosed to any third party.

You agree to keep Your Account name / User ID and password secret and confidential and not to allow anyone else to use it. Every person who identifies themselves by entering a correct Account name / User ID/or by using biometric authentication and password is assumed by Us to be the rightful Account holder and all transactions where the Account name / User ID and password have been entered correctly will be regarded as valid. In no event will We be liable for any loss You suffer as a result of any unauthorised use or misuse of Your log-in details. We shall not be required to maintain Account names / User IDs or passwords. If You have lost Your Account name / User ID, password or any log-in details, please contact Us for a replacement. If You misplace, forget, or lose Your Account name / User ID, password or other log-in details as a result of anything other than Our error, We shall not be liable to the extent permitted by law.

12.2

You are prohibited from acting as a betting intermediary, placing bets on behalf of third parties as if they were your own bets, as established in Article 25 of Law No. 14,790, dated December 29, 2023.

We may reduce Your betting limits and suspend access to Your Account when there is sufficient evidence that You are acting as a betting intermediary.

We will notify the competent regulator when there is evidence that You are acting as a betting intermediary.

13. FRAUDULENT ACTIVITIES, PROHIBITED TRANSACTIONS AND FAILED DEPOSITS

We have a zero-tolerance policy towards inappropriate play and fraudulent activity. As required by applicable regulations, if there are indications of non-compliance with current legal and regulatory provisions related to fixed-odds betting or these Terms and Conditions, we may initiate an investigation on our own or in response to third-party reports.

If, after our internal investigation, You are found to have cheated or attempted to defraud Us and/or the Group or any other user of any of the Facilities in any way, including but not limited to betting fraud through result manipulation, corruption in sports events, game manipulation or payment fraud, manipulation of the multi-currency facilities, betting on all possible outcomes of a game or event or if We suspect You of fraudulent payment, including use of stolen debit cards, or any other fraudulent activity (including but not limited to any chargeback or other reversal of a payment) or prohibited transaction (including but not limited to money laundering) or if Your deposits failed to be honoured by Your bank for any reason, We reserve the right to suspend and/or close Your Account and recover bad debts using whichever method may lawfully be available to Us including, but not limited to, (i) debiting the amount owed by You from Your Account; and (ii) instructing third-party collections agencies to collect the debt. This may have a detrimental impact on Your credit rating and will require Us to share Your personal information (including Your identity) with appropriate agencies and to report any criminal or suspicious activities to the appropriate authorities.

We reserve the right to void and withhold any or all winnings made by any person or group of persons and to void and withhold any rewards gained by any person or group of persons where We have reasonable grounds to believe that said person or group of persons is acting or has acted in liaison in an attempt to defraud or damage Us and/or the Group and/or the Facilities and/or the Platforms in any way.

In the interests of data protection, security and avoidance of fraud We do not permit use of any communication channels included within the Facilities and/or the Platforms (including but not limited to dealer table chat boards) to offer or promote any offers, products and facilities (whether Yours or a third party"s). You are expressly prohibited from posting information or contacting Our customers to offer or promote any offers, products or facilities.

With regard to the Sports betting Facilities, in the event that We suspect there has been any match rigging, price rigging or other event manipulation, We reserve the right, in Our sole discretion, to (i) suspend the offering of any event or series of events in any of our markets; and (ii) delay and/or withhold payment on any event or series of events in any of our markets until the integrity of such event or series of events has been confirmed by the relevant sports federation.

In the event that the appropriate sports governing bodies confirm that active event manipulation has taken place on any event or series of events, We reserve the right, in our absolute discretion, to suspend or annul any manipulated or fraudulent bets, either by any individual identified as having possessed insider betting knowledge or information or by any other individual who in Our reasonable opinion is connected to, acting in conjunction with or in any way involved with such individual.

We shall be entitled to recover such sums that You owe us by deducting the appropriate amount from Your balance or any future winnings or deposits credited to Your account.

14. ERRORS

You must inform Us as soon as You become aware of any errors with respect to Your Account or any calculations with respect to any bet or wager. In the event of such error or any system failure or game error (a divergence from the normal functioning of the game logic for whatever reason) that results in an error in any odds calculation, charges, fees, rake, bonuses or payout, as applicable, ("Error") We will seek to place all parties directly affected by such Error in the position they were in before the Error occurred. Any mistakes in odds displayed in a third party odds comparison website as a result of a technical error shall be considered an Error. We reserve the right to declare null and void any wagers or bets that were the subject of such Error and to take any money from Your Account relating to the relevant bets or wagers, if there are insufficient funds in Your Account, We may demand that You pay Us the relevant outstanding amount relating to these bets or wagers. In all circumstances whereby We (in Our sole discretion) determine an Error has been used to gain an unfair advantage, We reserve the right to consider this activity to be subject to section 16 (Forfeiture & Account Closure) of these Terms and Conditions.

Where an error or IT failure affects a pooled prize fund, we will take reasonable steps to restore participants to the position they would have been in had the error or failure not occurred including, where appropriate, by distributing the prize fund equitably between all affected participants.

15. SECURITY REVIEW

To maintain a high level of security and integrity in the system, We reserve the right to conduct a security review at any time to validate Your identity, age, source of funds, the registration data provided by You, to verify Your use of the Facilities, including but not limited to Your compliance with these Agreements and the policies of the Group and Your financial transactions carried out via the Facilities for potential breach of these Agreements and of applicable law (a "Security Review"). As such You authorise Us and Our agents to make any inquiries of You and for Us to use and disclose to any third party We consider necessary to validate the information You provide to Us or should provide to Us in accordance with these Agreements, including but not limited to, ordering a credit report and/or otherwise verifying the information against third-party databases. In addition, to facilitate these Security Reviews, You agree to provide such information or documentation (including but not limited to documents that evidence source of wealth, source of funds) as We, in Our unfettered discretion, may request. Finally, You agree to our use of all available and applicable tools and instruments for data authentication and verification purposes, including but not limited to facial recognition and other forms of biometrics besides facial recognition.

16. FORFEITURE & ACCOUNT CLOSURE

16.1

WE RESERVE THE RIGHT, IN OUR UNFETTERED DISCRETION AND IN RELATION TO YOUR ACCOUNT, , ANY ACCOUNTS YOU MAY HAVE WITH OTHER SITES AND/OR CASINOS AND/OR FACILITIES OWNED OR OPERATED BY OR ON BEHALF OF THE GROUP AND, IN THE CASE OF YOUR USE OF THE GAMING

FACILITIES, ANY FACILITIES THAT SHARE THE SHARED GAME/TABLE PLATFORM, TO TERMINATE THESE AGREEMENTS, WITHHOLD YOUR ACCOUNT BALANCE, SUSPEND YOUR ACCOUNT, AND RECOVER

FROM SUCH ACCOUNT THE AMOUNT OF ANY AFFECTED PAY-OUTS, BONUSES AND WINNINGS IF:

16.1.1

You are in material breach of any of these Agreements;

16.1.2

We become aware that You have used or attempted to use the Facilities for the purposes of fraud, collusion (including in relation to charge-backs) or unlawful or improper activity;

16.1.3

We become aware that You have played at any other online gaming site or facilities and are

suspected of fraud, collusion (including in relation to charge-backs) or unlawful or improper activity;

16.1.4

You have "charged back" or denied any of the purchases or deposits that You made to Your Account; or

16.1.5

You become bankrupt or insolvent or are subject to analogous proceedings anywhere in the world.

16.1.6

You are included in the list of persons prohibited and/or barred from betting in Brazil, as mentioned in Section 2.2 above.

17. TERMINATION & FACILITY CLOSURE

17.1

You are entitled to close your account with us any time and end these contracts by withdrawing all of your account balance and sending us by e-mail. Once the notice period has ended, your account will be considered closed. During the notice period until the account is closed, you are fully responsible for any activities taking place via your account.

17.2

If you wish to temporarily close your account, please refer to section 19 below relating to self- exclusion and temporary cool-off. Since a Facility Closure can be redeemed any time after a period of 24 hours, it differs from the definite Facility Closure described in section 17.1.

17.3

Without limitation to Section 16, We are entitled to terminate these Agreements on notice (or attempted notice) to You at the e-mail address You have provided to Us. In the event of termination by Us, We shall give notice of the termination to You via e-mail and, other than where termination is pursuant to section 16, as soon as reasonably practicable refund the balance of Your Account. Where We have terminated pursuant to section 16, any payouts, bonuses and winnings in Your Account are non-refundable and deemed forfeited.

17.4

Subject to section 17.5 below, termination of these Agreements will not affect any outstanding wagers or bets, PROVIDED that any outstanding wagers or bets are valid and are not in breach of these Agreements in any way.

17.5

Where there is a change to the relevant regulatory or legal landscape, or if for any other reason we exit a market, We will do our best to minimise the impact on any unsettled bets you may have at the time such changes come into force. Where law and/or regulatory requirements allows, and subject to any technical or software limitations, any unsettled bets will remain valid after the change comes into effect. Where this is not possible, We will void your bet and credit your account accordingly.

In the case of cumulative/multiple bets with already concluded selections, We will remove any selections which are yet to be settled from your betting slip and settle the bet based on the already concluded events by re-calculating the odds accordingly.

17.6

The following Sections of these Terms and Conditions shall survive any termination of these Agreements by either party: 13, 16, 17, 18, 20, 21, 22, 23 and 24, along with any other Sections which are required for the purposes of interpretation.

18. COMPENSATION

YOU AGREE THAT YOU WILL ONLY USE THE FACILITIES IN ACCORDANCE WITH THE TERMS AND

CONDITIONS SET OUT IN THE AGREEMENTS. YOU WILL COMPENSATE US IN FULL FOR ANY LOSSES OR COSTS (INCUDING REASONABLE LEGAL FEES) WHICH WE (OR ANY MEMBER OF OUR GROUP) INCUR AND ARISE FROM ANY BREACH BY YOU OF THESE AGREEMENTS.

19. SELF-EXCLUSION AND TEMPORARY COOL OFF

19.1

You may be entitled to request a cool-off, temporary self-exclusion or permanent self-exclusion by using the responsible gaming function available on Your Account which can be accessed via the Account section "Gambling Controls". If you opt to use any of the cool off or self-exclusion tools in connection with Your Account, the account balance (less any bonuses) in Your Account will be returned to you, subject to the terms of this Agreement. We reserve the right to take any of the above measures ourselves in respect of your Account in Our sole discretion.

19.2

If You have elected to use the cool off or the self-exclusion tool in connection with any of the Platforms provided by any Group company from time to time, You acknowledge and agree that You are not permitted to open or use an Account with any other Group company ("Additional Group Account") during the period You have selected.

19.2.1

In the event that you have managed to open or use an Account with any of the Platforms provided by any Group company while you have elected to self-exclude, We will take all reasonable measures to prevent You from wagering any real money gameplay across our services within 48 hours. In the event that we are able to link Accounts opened on a Platform provided by any Group company to

self-excluded individuals, We shall take all reasonable steps to prevent access to that Account within 48 hours of becoming aware.

19.3

In the event of a breach by You of 19.2 above, We and/or any Group company shall additionally be entitled (but not obliged) to suspend any funds You may deposit (or have previously deposited) in any Additional Group Account.

19.4

For the avoidance of doubt, in the event of a breach by You of 19.2 above, neither We nor any Group company shall be liable to refund to You any funds You may wager in any Additional Group Account during the period You have selected.

19.5

You will be able to set an individual daily, weekly and/or monthly deposit limits. Any requests to reduce your deposit limit will be processed instantly. In order to efficiently prevent compulsive gaming, all deposit limit increase and/or removal requests will be processed after 24 hours from the initiation. You can set, or amend your deposit limits in the Responsible Gambling section of Your Account.

20. LIMITATIONS AND EXCLUSIONS OF LIABILITY

20.1

YOUR ACCESS TO THE PLATFORMS, DOWNLOAD OF ANY SOFTWARE RELATING TO THE FACILITIES FROM THE PLATFORMS AND USE OF THE FACILITES OR ANY INFORMATION WE MAY PROVIDE IN CONNECTION WITH YOUR USE OF THE FACILITIES IS AT YOUR SOLE OPTION, DISCRETION AND RISK.

20.2

TO THE EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR (i) ANY MALFUNCTIONS OF THE COMPUTER PROGRAMS RELATING TO THE FACILITIES WE MAKE AVAILABLE FROM THE PLATFORMS, (ii) ERRORS AS DESCRIBED IN SECTION 15, (iii) BUGS OR VIRUSES RESULTING IN LOST DATA, OR (iv) ANY OTHER DAMAGE TO YOUR COMPUTER EQUIPMENT, MOBILE PHONE OR MOBILE DEVICE, OR SOFTWARE.

20.3

FURTHERMORE, WE SHALL NOT BE LIABLE FOR ANY ATTEMPTS BY YOU TO USE THE FACILITIES BY METHODS, MEANS OR WAYS NOT INTENDED BY US.

20.4

WE WILL PROVIDE THE FACILITES WITH REASONABLE SKILL AND CARE AND SUBSTANTIALLY AS DESCRIBED IN THE AGREEMENTS. WE DO NOT MAKE ANY OTHER PROMISES OR WARRANTIES ABOUT THE FACILITES.

20.5

OUR MAXIMUM LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF THESE AGREEMENTS OR YOUR USE OF THE FACILITIES OR THE COMPUTER PROGRAMS RELATING TO THE FACILITIES WE MAKE AVAILABLE FROM THE PLATFORMS, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE LIMITED IN ANY TWELVE (12) MONTH PERIOD TO THE AMOUNT, IF ANY, YOU HAVE PAID FROM YOUR ACCOUNT IN BETS, RAKES AND/OR FEES, AS APPLICABLE, IN THE SAME TWELVE (12) MONTH PERIOD AND IN RELATION TO THE FACILITIES RELEVANT TO WHICH THE LIABILITY IN QUESTION HAS ARISEN.

20.6

THE GROUP (INCLUDING ITS OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES) WILL NOT BE LIABLE TO YOU IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE FOR ANY INDIRECT LOSSES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, REPUTATION OR BUSINESS INTERRUPTION OR FOR ANY LOSSES WHICH ARE NOT CURRENTLY FORESEEABLE BY THE GROUP ARISING OUT OF THESE AGREEMENTS OR YOUR USE OF THE FACILITIES.

20.7

NOTHING IN THESE AGREEMENTS WILL OPERATE SO AS TO EXCLUDE ANY LIABILITY WE MAY HAVE IN RESPECT OF EITHER FRAUD, OR DEATH, OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE.

20.8

IF ANY PART OF THE AGREEMENTS ARE DEEMED UNLAWFUL, VOID OR FOR ANY REASON UNENFORCEABLE, THEN THAT PART SHALL BE DEEMED TO BE SEVERABLE FROM THE REST OF THE AGREMENTS AND SHALL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF THE REMAINING PROVISIONS.

21. NOTICES/COMPLAINTS/DISPUTES

21.1

This Section 21 explains how We deal with enquiries, notices, complaints and disputes. You may contact Us any time by emailing or contacting Customer Support.

suporte@sportingbet.bet.br

You may also send copies of notices to Us by using the above email address however, please note that emails will not constitute service. Any legal notices or replies from Us to You will be sent to the email address registered to Your Account.

21.2

We operate the following three-stage procedure when replying to You:

Stage 1

Your enquiry will first be reviewed and investigated by our Customer Services Team and one of our advisors (the “Agent”) will respond to you.

Stage 2

Should your enquiry not be resolved at Stage 1, the matter will be referred to the Agent"s Team/Line Manager. The Manager will review the matter and communicate their decision to you by email.

Stage 3

Should you be dissatisfied with the Stage 2 response the matter may be escalated to the Sportingbet Complaints Team by email.

Upon receipt, the Sportingbet Complaints Team will investigate the matter further and respond to you via email accordingly. Where you remain dissatisfied, you may escalate the matter further via our external approved alternate dispute resolution provider (see details below).

21.3

All telephone calls and email communications with You and any other person may be recorded. If the contents of these communications are disputed, then we will consult these records as necessary during Our decision-making process, unless additional evidence is presented. Please refer to Our Privacy Policy adfor further information about how we handle personal data.

21.4

All discussions between You and Us relating to a complaint or a dispute, including the details of the complaint/dispute, any enquiries made and/or any customer service correspondence entered into as part of the resolution process are and shall remain confidential, with the aim of trying to resolve the dispute amicably. You agree not to disclose the existence or content of any such discussions to any third party (including to the media or on social media/chat-rooms or other similar forums), save that you may disclose the details to your advisors (lawyers, financial advisors, health professionals, insurers, etc.), any relevant regulators, law enforcement agencies or any other dispute resolution services or as permitted by law. In the event of any unauthorised disclosure of confidential information we may place the resolution process on hold and either freeze or close Your Account.

21.5

If You are a registered with Sportingbet at the time of receipt your complaint You should receive an acknowledgement of the receipt of Your complaint within 24 hours from the time We have received Your complaint as set out above. The final position will be provided via email within 30 days from the time it was received unless You fail to engage with the complaints process in a timely manner or further investigation is required, at which point We will notify You of the same. In the event that more information is required from You, this period would be paused until such time that You provide it, at which point the process would continue from where it had previously stopped. Our complaints process ends if Your complaint remains unresolved 60 days (taking into account any pauses for You to provide information) after We received it, or We reach a deadlock or final position in less than 60 days. We will then write You a final response email on the matter.

21.6

Should you remain dissatisfied, You may escalate the matter externally to the Ouvidoria (“Ouvidoria”).

You may contact Ouvidoria via the link in the footer below or by telephoning 0800 89 111 79 or with the below email address:

Sportingbet: ouvidoria@sportingbet.bet.br

You will need to have your complaint reference number to provide to Ouvidoria.

Alternatively, the courts of Sao Paulo shall have jurisdiction over any claim.

22. DATA PROTECTION

22.1

We may share Your personal data with any of Our agents who may only use such data for strictly the same purposes as We shall specify and within the terms of these Agreements. We shall use Your personal data in accordance with the Privacy Policy. Where We enter into a partnership with a third party whereby they carry out certain functions for Us or We operate under the brand of a third party, We may share and/or transfer your Personal Information and any other data relating to your use of the Facility with such third party. By using the Facility and agreeing to these terms you hereby give your consent, for the purposes of all and any applicable data protection legislation and associated regulations, for Us to share and/or transfer this information and personal data to such third parties.

22.2

You should assume that all use of Our website, and e-mails, SMS and telephone calls between You and Us will be recorded. These recordings will be Our property and may be used as evidence in the event of any dispute or to improve customer services.

23. GOVERNING LAW

These Agreements shall be governed by and construed in accordance with the Federative Republic of Brazil. In the case of legal disputes related to the present contracts or their enforcement, the courts of the jurisdiction of the customer"s place of residence shall be deemed competent. If any part of these Agreements is found to be invalid, illegal or unenforceable in any respect, it will not affect the validity of the remainder of the Agreements, which shall remain valid and enforceable according to their terms.

24. ASSIGNMENT

We reserve the right to transfer, assign, sublicense or pledge these Agreements, in whole or in part, to any person without Your consent and without the obligation that You are previously notified. You may not assign, sublicense or otherwise transfer in any manner whatsoever these Agreements and/or any of Your rights or obligations under these Agreements.

25. ENTIRE AGREEMENT, MODIFICATION AND AMENDMENTS

You fully understand and agree to be bound by these Agreements. Their amendments and/or corrections made by Us from time to time will be subject to your acceptance. We may amend these Agreements at any time by e-mailing You notification of the new terms. Any such amendment will take effect within thirty (30) days of Our sending the e-mail notification of the amendments to You ("Notification"). If any amendment is unacceptable to You, Your only recourse is to cease gaming and terminate Your Account in accordance with Section 17.2. Your continued use of the Facilities following such thirty (30) day period will be deemed binding acceptance of the amendments. It is Your sole responsibility to review these Agreements and any Notifications each time You play. These Agreements and the documents referred to herein represent the complete and final agreement between You and Us in relation to these agreements and supersede any and all prior agreements between You and Us.

26. SPORTS BETTING FACILITIES

26.1

The following terms apply only to Your use of the Sports betting Facilities. Please note that in the event of any conflict between this Section 26 and the remaining Sections of these Terms and Conditions, this Section 26 shall prevail to the extent that it applies to Your use of the Sports betting Facilities.

26.2. Rules and Procedures of the Sports betting Facilities

You must use the Sports betting Facilities in accordance with the generally accepted games rules set out in Our Sports betting Facilities Rules and any other page that specifically relates to and governs any particular event, game or tournament ("Rules"). We advise You to read all of these Rules carefully.

26.3. Betting Terms

We reserve the right to use symbols (such as 1,X,2) and abbreviations for the indication of betting outcomes. We will at any time maintain a Help section on the Sports betting Facilities providing information about the betting types and terms used. We advise You to familiarise Yourself with the exact details of any bet before placing it. Any additional information detailed at the top or bottom of events and odds displays forms part of the betting rules for the particular event and in the event of any disparity, shall take precedence over these terms. We advise You to read all of this information carefully.

We offer Singles, Multiples and Bet Builder bet types as follows:

single bets consist of a singular betting opportunity;
multiple bets consist of two or more betting opportunities from unrelated sporting events (for example, Team X to win a competition Outright is related to Team X winning the same competition semi-final and would not be permissible);
"Bet Builder" bets consist of 2 or more betting opportunities from the same Once a Bet

Builder combination is created, it is considered a singular betting opportunity in Multiple bets.

26.3.1 Limits on Stakes

The minimum stake is 0.10 BRL (10 cents).

We reserve the right to limit the maximum amount wagered for each bet.

26.3.2 Limits on Winnings

The betting offer presents various betting opportunities in terms of competitions, market types, promotional specials, etc. The Platform will automatically reject bets that exceed the maximum winning limits as set out below (or in Sports betting Facilities Rules).

The absolute maximum gross winnings (stake included) will be 6,000,000 BRL for single bets, 10,000,000 BRL for multiple bets We will not be liable to pay out any winnings higher than the maximum winning limits stated above.

26.3.3 Calculation of winnings

Winnings are calculated by multiplying the stake by the total fixed decimal odds as follows:

For single bets – the total odds is the singular betting opportunity
For multiple bets - the total odds are calculated by multiplying each betting outcome individual odds. The odd of the "Bet Builder" combination behaves the same way as a single betting opportunity when combined in multiples.
"Bet Builder" bets odds are calculated via a special algorithm due to the related probabilities between certain The "Bet Builder" combination odds are multiplied with the stake.

26.3.4 Accuracy of Bets and Results

In order to ensure the highest accuracy of all bets and results, we calculate Your Account funds using four decimal points. For technical reasons, Your Account balance can only be displayed to two decimal points, which may from time to time lead to discrepancies when a value with four decimal points is rounded off to a value with two decimal points.

26.4 Acceptance and Validation of Terms

26.4.1

Bets must be made via the Sports betting Facilities.

26.4.2

A bet is deemed to be valid following confirmation of acceptance from Our remote servers. A bet is confirmed when it appears in the customer"s account under "My Bets". When a bet is placed and accepted, the corresponding amount is charged against Your Account. Once accepted, bets cannot be cancelled or amended in any way.

26.4.3

When placing the bet, You confirm that You do not have any previous knowledge of the result of the respective event underlying the bet ("Event"). If, during the period of acceptance of bets, information becomes known through which the outcome of an Event can be determined, We reserve the right to vary the deadline for acceptance of bets or to void any bets placed.

26.4.4

We reserve the right to void any bet, including but not limited to any bet which may be inadvertently accepted when Your Account does not have sufficient funds to cover the amount of the bet placed prior to the Event taking place. Subject to the foregoing, if Your Account balance partly covers a stake for a bet, We reserve the right to accept Your bet with a stake equal to the sum of Your Account balance. We also reserve the right to take any measures necessary to protect You from further losses should you lose 30,000 BLR or more in any four-week period.

26.4.5

All bets must be made and accepted before the start of the relevant Event. Any bet placed or received after the start of the Event will be void unless the betting offer is clearly intended to be available after the start of the Event (i.e. live betting, outrights).

26.4.6

If, in the case of live betting, delayed TV coverage or data transmission results in a bet being placed at the incorrect price immediately after the selected participant/team has gained a significant advantage, We reserve the right to void the bet, win or lose.

26.4.7

A bet has a settlement status – Open, Won, Cancelled, Lost or Cashed out. Within the bet, each betting opportunity will have a settlement status as follows:

Open bet – the bet is yet to be determined with another
Lost bet – the single bet prediction was incorrect; the multiple bet had at least one incorrect prediction; the "Bet Builder" bet had at least one incorrect prediction and no void
Win: to win a bet all betting predictions must be correct in single bets, "Bet Builder" bets and multiple For multiple bets, voided single selections or voided "Bet Builder" combinations are re- calculated with odds of 1.00 which recalculates the odds of the bet.
Cancellations: If an Event is cancelled and deemed void, the respective selection is considered with neutral decimal odds of one (1.00). In the event of an individual bet, the amount of the bet is refunded. In the case of a "Bet Builder" bet, the entire "Bet Builder" combination is voided. For a multiple bet to be considered cancelled, all selections would need to be cancelled.

26.4.8

Multiple bets are not accepted where the outcome of one part of the bet contributes to the outcome of another.

"Bet Builder" bets are not accepted if one prediction contradicts with another, making a win impossible.

26.4.9

We reserve the right to refuse in whole or in part any bet and all ambiguous bets shall be void.

26.4.10

We reserve the right to suspend, modify, remove and/or add any Sports Facilities at Our absolute discretion with immediate effect by notifying You by e-mail and, to the extent permitted by law, We will not be liable for any such action.

26.4.11 Cash Out

We may offer the option "Cash Out" for placed bets: You will have the option to accept settlement of bets You have placed before the result of the bet is determined. The "Cash Out" amount is calculated based on the current odds and is subject to change depending on when you chose to accept a "Cash Out". If "Cash Out" is available for a placed bet, the corresponding symbol will be displayed in the "My bets" section (live betting) or the "Cash Out" section (sports betting - prematch) of the bet slip.

The "Cash Out" functionality is available for single and multi-bets only.

Any "Cash Out" selection will not count towards wagering restrictions if bonuses are used to place the bet.

Where any bet is frozen or closed immediately after Your request before the conclusion of the "Cash Out", the "Cash Out" will be blocked.

If the "Cash Out" value has changed immediately after Your request before the conclusion of the "Cash Out", the "Cash Out" will be blocked unless the customer opted for "accept all payout values" in Your settings.

We reserve the right to withdraw or suspend "Cash Out" offers without further notice.

We do not guarantee the availability of "Cash Out" offers for any event or betting type at any time, even if it has been offered for the same event or betting type before.

We cannot be made liable in case "Cash Out" is not available for technical or any other reasons. We recommend explicitly not to place bets based on the assumption that "Cash Out" will be available at a later point in time for the respective bet.

If a "Cash Out" is accepted by us when the result of the respective bet has already been determined, we reserve the right to void the "Cash Out". We also reserve the right to void and reclaim any "Cash Out" where there is indication for abuse of the "Cash Out" feature.

The "Cash Out" functionality is available for bets placed as "Freebets" when the Cash Out value is higher than the Freebet stake.

26.4.12 Live betting and odds changes

During live betting, odds may change. You may use any of the following settings:

Do not accept bet when odds change – the default setting on account
Accept higher odds – the bet will be accepted if odds get higher, but not if they get
Accept any odds – the bet will be accepted on any

To choose your preferred setting please visit the “Account” section of Our Website and select Your preference at Betting Settings > Odds Change.

26.5

As set out in the Sports betting Facilities Rules, you may not:

place bets by order and from bookmakers as well as betting
place bets on events in which you are either directly participating in, or have an ability to influence the outcome of (whether directly or indirectly)
place bets on events where you have political or regulatory influence by virtue of being a member of a political party or otherwise affiliated with regulatory authority.

In the event we find that you have contravened this clause after you have placed a bet, we reserve the right to void your bet and withhold any winnings and notify any authorities as required by law.

27. GAMING FACILITIES

27.1

The following terms apply only to Your use of the Gaming Facilities. Please note that in the event of any conflict between this Section 27 and the remaining Sections of these Terms and Conditions, the remaining Sections of these Terms and Conditions shall prevail. In the event of a conflict between these Terms and Conditions and the rules displayed in any of the games offered by us, these Terms and Conditions shall prevail.

27.2 Play Money and Real Money Games

By registering for the Gaming Facilities You will be able to access (through the Software (as defined below)) both "play money" games and tournaments ("Play Money Games" or "Play for Free Games" respectively) and "real money" games and tournaments ("Real Money Games" or "Play for Real Money Games" respectively), via the Gaming Facilities. No purchase is necessary or required to play the Play Money Games, save in respect to any cost You may incur to access the Gaming Facilities, charged by Your Internet service provider or telecommunications provider, and You may play the Play Money Games without betting money. We reserve the right to suspend, modify, remove and/or add any Gaming Facilities in its sole discretion with immediate effect by notifying You by e-mail and, to the extent permitted by law, We will not be liable for any such action.

27.3 Rules and Procedures of the Gaming Facilities

You must use the Gaming Facilities in accordance with the generally accepted game rules set out in the Game Rules section, and the procedures relevant to the Gaming Facility You are using specifically set out in the Games section of the sportingbet.bet.br online site, including but not limited to the Promotions section, Tournaments section, Game Instructions & Rules section and any other page that specifically relates to and governs any particular event, game or tournament ("Rules").

27.4 Software

You may install and use the software We make available from the Platforms used to provide the Gaming Facilities (the "Software") on a hard disk or other storage device and make back-up copies of the Software, provided that such use and back-up copying is only for Your own personal use in using the Gaming Facilities in accordance with these Agreements, and further, that such installation and use is made through a computer or other device of which You are the primary user. The Software"s structure, organisation and code are the valuable trade secrets of the Group and/or its associated companies and/or its licensors. You obtain no rights to the Software except to use it in accordance with these Agreements. Save as expressly permitted by law, You are strictly prohibited from, and agree not to modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Software or any part of it or to create, publish or distribute derivative works from the Software. You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by any applicable laws, restrictions or regulations.

27.5 Play Money and Real Money Account Funding

"Play money" funds have no value and are kept separate from "real money" funds. They are not transferable to a "real money" account nor are they redeemable for any currency. We do not promise to accurately record the number of play money chips held by You, and Your play money chips may be lost at any time. Further, We reserve the right to set a maximum chip limit for play money Accounts.

27.6 Settlement of In-Game Disputes

You fully accept and agree that random number generator ("RNG") software will determine the shuffling and dealing of cards and other randomly generated events required in the Gaming Facilities. If there is a discrepancy between the result showing on the Software (as installed and operated on Your hardware) and Our server, the result showing on Our server shall govern the result. Moreover, You understand and agree that (without prejudice to Your other rights and remedies) Our records shall be the final authority in determining the terms of Your use of the Gaming Facilities, the activity resulting therefrom and the circumstances in which such activity occurred.

PLEASE PRINT THESE TERMS AND CONDITIONS AND STORE FOR YOUR FUTURE REFERENCE. IN ADDITION, WE SUGGEST THAT YOU PRINT AND STORE ALL TRANSACTION RECEIPTS AND GAME RULES AS APPLICABLE TO YOUR ACTIVITIES.

If You have any questions, please contact Our 24/7 Customer Service team.